Your delivery listings are losing orders. We'll show you where.
Restaurant Hero audits Just Eat, Deliveroo and Uber Eats listings for UK and Irish restaurants: a free diagnostic to find what's holding you back, a £199 full audit to plan the fixes, a £500 audit and fix across every app, and ongoing support if you want it. Send us your Just Eat, Deliveroo or Uber Eats link. Within 24 to 48 hours you get a short report: how your listing scores on visibility, trust and conversion, and the 3 to 5 fixes worth doing first.
Why your takeaway gets fewer orders on Just Eat and Deliveroo.
Great food, loyal regulars, good reviews, and the orders still go to the place down the road. Most of the time it isn't the food. It's the listing. We check yours the way customers see it:
- Dish names customers actually search for
- Photos on every app, not just one
- A drink, side and dessert offered at the basket
- How you compare with your nearest rival
A report you can act on in an afternoon.
Not a 40-page deck. One short diagnostic that scores your listing, shows what's holding it back and puts the fixes in order, starting with the ones that cost nothing.
Luca's Pizzeria · Deliveroo
Two in three menu items have no photo
Add photos to your 10 best sellers first. Deliveroo's own menu health check scores items on photos and descriptions.
Recent ratings are pulling your score down
Your score is an average of your last 400 ratings. Most low ones mention cold food, so check packaging and prep times.
Menu opens on sides, not your signature pizzas
Move your best sellers into the first category and cut 3 near-duplicate items.
Every diagnostic includes
- A score for visibility, trust and conversion, so you can see where the problem is at a glance.
- 3 to 5 priority issues, each with the evidence behind it.
- A ranked checklist of fixes, most of them things you can do yourself in under an hour.
- What's already working, so you don't change the wrong thing.
- An optional short video walkthrough if you'd rather watch than read.
The report on the left is an example for a made-up restaurant, to show the format. Yours is based on your own listing. Want to see a real one? Read an anonymised Full Listing Audit of a real takeaway.
Who gets seen is not luck.
Each platform publishes how it ranks restaurants. Here's what they say, in their own words, and it's exactly what our diagnostic checks.
Ranks by distance, repeat orders and reliability
- Businesses closer to the customer come first
- Places that turn new customers into repeat customers rank higher
- Order volume, reorder rates, successful orders and accuracy all count
Your rating is your last 400 orders, and it moves your ranking
- Your rating is the average of your last 400 ratings
- Restaurants with good ratings appear higher in the list
- New restaurants get a boost for their first 30 days only
Faster delivery and higher ratings rank better
- Rankings favour faster delivery times and higher ratings
- Lower prep times help
- The Top Eats badge needs a 4.8+ rating, 100+ orders and 2% or fewer missed orders
What you pay per order: Just Eat takes 14% commission, and Uber Eats takes 30% on orders it delivers. You're already paying for the placement, so your listing should be earning it.
Sources: Uber Eats UK pricing; Deliverect Just Eat guide, Jan 2026Three things decide whether they order.
We review your listing the way a hungry customer and the app's ranking both see it.
Visibility
Do customers find you?
- Ratings against the platform's thresholds
- Prep times and missed orders
- Categories and cuisine tags
- Opening hours and availability
Trust
Do they believe you're good?
- Photo coverage and quality
- What recent reviews keep mentioning
- Offer and deal clarity
- Descriptions that sell the dish
Conversion
Do they finish the order?
- Menu order and best sellers up top
- Too many choices and near-duplicates
- Add-ons, bundles and meal deals
- Pricing that makes the basket easy
Three steps. No meetings.
Everything happens by email or WhatsApp. You stay in control the whole way.
Send your listing link
Paste your Just Eat, Deliveroo or Uber Eats link. That's all we need. No logins or passwords.
You: 1 minuteWe review it
We check your listing against the platform's own ranking factors and our visibility, trust and conversion checks.
Us: within 24–48 hoursYou get your report
Scores, priority issues and a ranked fix list. Do it yourself, or ask us to help. Either is fine.
You: decide what's nextStart free. Audit for £199. Or we fix it all for £500.
The free diagnostic shows you what's wrong. The full audit shows you why, how you compare with a similar local rival, and exactly what to do about it, in order.
Free diagnostic
Your listing scored, the problems ranked, and the fixes in order.
- One listing on one platform
- Report within 24–48 hours
- Optional video walkthrough
Full Listing Audit
Everything behind your free diagnostic, in depth: every app you're on and your Google profile, line by line, with a plan you can act on straight away.
- All your listings: Deliveroo, Just Eat, Uber Eats and Google
- 57 checks, each with the evidence
- A head-to-head with a comparable local rival
- What a customer sees, from searching to checkout
- A basket test on every app: what a customer actually pays, up to checkout
- An editable handover pack: price worksheet, menu fixes, copy and a progress tracker
- A ranked action plan, with a 30/60/90-day timeline
- Review replies ready to send
- WhatsApp and call support while you make the changes
- Two rechecks, at 4 and 8 weeks, so you can see what's moved
Audit + fix
The full audit, then we make every change for you across every app and Google, including a full menu rebuild.
- Menu restructure and best sellers up top
- Rewritten dish descriptions
- Photo plan: which dishes, what style
- Offers and bundles set up properly
Ongoing support
After your fix, we keep your listings working for you every month.
- New dishes and specials added
- Ads and offers run and checked
- Ratings, reviews and ranking checked
- A short monthly update
Paid help is always optional. Your free diagnostic is yours to keep, and the full audit is a one-off with no strings attached. We want your listings to earn more, not to lock you in. Full details of every service.
We're working with a small first group of restaurants
Restaurant Hero is new, and we're keeping numbers small while we build a track record in the UK and Ireland. That means your diagnostic gets done properly, by hand, not by a template. Named results will appear here as they come in.
Straight answers on delivery apps.
What each app charges, how they rank restaurants and how to get more orders. See all guides.
Delivery app commission calculator
See what Just Eat, Deliveroo or Uber Eats commission costs you per order and per year.
Read →Research61.3% of takeaways have a top hygiene rating
Our analysis of Food Standards Agency ratings for 52,225 takeaways, by council area.
Read →5 min readWho can help with your Just Eat, Deliveroo and Uber Eats listings?
Who can help a UK takeaway get more Just Eat, Deliveroo and Uber Eats orders: DIY, software like Deliverect, an agency, or Restaurant Hero. Costs and fit.
Read →5 min readJust Eat vs Deliveroo vs Uber Eats: which is best for restaurants?
The three big UK delivery apps compared for restaurants: fees, market share, how each ranks restaurants, how ratings work and which suits which business.
Read →Straight answers.
Is the diagnostic really free?
Yes. There's no card, no trial and no obligation. You get the report either way.
Do you need my login or password?
Not for the free diagnostic or the full audit: we only need the public link to your listing. If we make the changes for you, you add us as a user in each app, so you never share your own password.
How long does it take?
You'll usually get your report by email within 24 to 48 hours.
Is this an agency?
No. Restaurant Hero is a specialist in delivery app listings, not a general marketing agency, and there's no retainer to sign.
What's the difference between the free diagnostic and the full audit?
The diagnostic looks at one listing and tells you the 3 to 5 things to fix first. The audit covers every app you're on and your Google profile, scores you on 57 checks against a comparable local rival, and gives you a full, ranked plan, with WhatsApp and call support while you make the changes and two rechecks afterwards, at 4 and 8 weeks. Most people start free and decide afterwards.
What does the full audit cost?
£199, paid once. No VAT, no subscription, no minimum term and nothing to cancel.
How do I get the full audit?
Start with the free diagnostic. If you want to go deeper, we'll send you a secure payment link with your report, by email or WhatsApp.
What does the audit and fix cost?
£500, one-off, with no VAT and no retainer. We run the full audit, then make every change for you across Just Eat, Deliveroo, Uber Eats and Google, including a full menu rebuild.
What does ongoing support cost?
It depends on how many apps and menus you have, so we quote once we know what's involved.
Do you pay for referrals?
Yes. Anyone can recommend a restaurant or takeaway to us. Once they pay for any of our paid services, we'll send you £50. Ask them to put your name in the "Who recommended us?" box on our form.
Do you work with restaurants in Ireland?
Yes. We work with restaurants, takeaways and cafes across the UK and Ireland.
Do you work remotely or in person?
We work with restaurants across the UK and Ireland, mostly remotely: you send your listing link and we work through WhatsApp, calls and email. If you'd rather meet in person, ask and we'll arrange it.
Find out what your listing is costing you.
Send us your link. Your free diagnostic arrives within 24 to 48 hours.
Get my free diagnostic