Uber Eats Manager Login for Restaurants: Link, App and Guide

Short answer: Log in to Uber Eats Manager, Uber's restaurant dashboard, at merchants.ubereats.com/manager or in the Uber Eats Manager app for iOS and Android. You get an invitation email from welcome@uber.com when your shop is set up, and log in with the email and password you signed up with. Inside, you can edit your menu, see sales and order data, track Top Eats progress, reply to reviews, download invoices and tax documents, set payout frequency, and add team members with one of four roles.

Want us to check your Uber Eats listing for you? Our free Uber Eats optimisation diagnostic scores it and ranks the fixes.

Uber Eats Manager login

Web portal: merchants.ubereats.com/manager. This is the Uber Eats restaurant login, also what people mean by "Uber restaurant manager" or "Uber Eats merchant login".
App: Uber Eats Manager is on the App Store and Google Play.
First time? Look for an email from welcome@uber.com inviting you to manage your shop on Uber Eats.
Which details? Use the email and password from sign-up. Uber's FAQ says the app also accepts your Uber Eats Orders login (email or phone, password and PIN).
Still stuck? See Uber Eats restaurant support.

What each section does

Home: a daily summary of sales, order count and average ticket size.
Shop: your shop name, address, phone number, holiday hours and pick-up instructions.
Orders: active, scheduled and previous orders in real time.
Performance: Sales, Operations (inaccurate and unfulfilled orders) and your progress towards the Top Eats badge.
Customers: new, returning and lapsed customer groups, plus feedback and reviews.
Menu: menus, categories, items, photos and marking items unavailable.
Payments: earnings breakdown, tax documents, invoices, bank details and payout frequency.
Users: your team and their access.
Reports: payment, operations and feedback reports.
Ads and Marketing: campaigns and the marketing tools available to you.
Settings: general settings, holiday hours, preparation time and documents.

User roles

Uber has four roles, from least to most access: Analyst, Staff, Manager and Admin. Give staff the lowest role that lets them do their job.

Opening hours decide when you're visible

Uber says your menu hours determine when your shop shows in the Uber Eats app. Set standard hours for each day, and add holiday hours separately so you don't disappear (or take orders you can't fulfil) on bank holidays. If you're missing from the app, see why your restaurant isn't showing.

The parts worth checking every week

Performance, Operations: inaccurate and unfulfilled orders count against you. See the Top Eats criteria.
Customers, Reviews: reply to reviews; you can set auto-replies by star rating, customer type and minimum spend. More in Uber Eats ratings explained.
Menu item feedback: customers give items a thumbs up or down, and Manager shows your highest and lowest rated items and common issues. Fix or drop the worst performers.
Customer groups: lapsed customers (no order in 30 days) are the ones an offer can win back.

Want a second pair of eyes?

Manager shows you the numbers, but not which change will win the most orders. Send us your Uber Eats link and we'll rank the fixes, free. See also the Uber Eats commission guide.

Logged in, but orders are slow?

Your dashboard shows the numbers, but it doesn't tell you what to change. Send us your listing link and we'll tell you the 3 to 5 changes that matter most. Free, within 24 to 48 hours. Get your free diagnostic →

Sources

Platforms change their rules and fees. Figures were checked on the date above. Restaurant Hero is independent. We're not part of, or endorsed by, Just Eat, Deliveroo or Uber Eats.

Uber Eats Manager: login and guide for restaurants