Just Eat, Deliveroo and Uber Eats guides for restaurants.
Free, plain-English guides for restaurant and takeaway owners: how to log in, what the apps charge, how they rank you, how to dispute refunds and how to get more orders. Every guide is based on what the platforms themselves publish.
Start here
These guides are written for restaurant and takeaway owners in the UK and Ireland who sell on Just Eat, Deliveroo or Uber Eats. Each one explains how the apps work, using the platforms' own help and pricing pages, and lists those sources at the end so you can check them. Pick the problem closest to yours:
- Opening a new takeaway? Start with the opening a takeaway checklist, then how to join the apps.
- No orders, or customers can't find you? Start with no orders: what to do and why your restaurant isn't showing, then how to get more orders.
- Want to move up the list? Read how Just Eat and Deliveroo rank restaurants, and the Uber Eats Top Eats criteria.
- Working out what the apps cost you? Compare commission fees or try the commission calculator.
- Can't find something in your dashboard? See the guides to Just Eat Partner Hub, Deliveroo Hub and Uber Eats Manager.
- Losing money to refunds? See how to dispute refunds and stop fake claims.
- Thinking about a second brand? Read dark kitchens and virtual brands.
- Better photos or ads? Read food photos for delivery apps and delivery app marketing.
- Need to contact the app? Here's how to reach Just Eat, Deliveroo and Uber Eats partner support.
Rather not do it yourself? Send us your listing link and we'll tell you which fixes matter most, free.
All the apps
How to improve your Deliveroo, Just Eat or Uber Eats rating
Why your delivery app rating matters for ranking, how Deliveroo calculates it, and the practical fixes that stop low ratings.
Read the guide →4 min readWhat Just Eat, Deliveroo and Uber Eats charge restaurants in the UK
UK commission rates and fees for Just Eat and Uber Eats in 2026, what we could and couldn't find for Deliveroo, and what it means for your listing.
Read the guide →6 min readHow to get more orders on Just Eat, Deliveroo and Uber Eats
A practical checklist for more delivery app orders: visibility, trust and conversion, based on what the platforms themselves say.
Read the guide →5 min readHow to join Just Eat, Deliveroo or Uber Eats as a restaurant
What you need to join Just Eat, Deliveroo and Uber Eats as a UK restaurant or takeaway: food business registration, hygiene rating, documents and fees.
Read the guide →5 min readJust Eat vs Deliveroo vs Uber Eats: which is best for restaurants?
The three big UK delivery apps compared for restaurants: fees, market share, how each ranks restaurants, how ratings work and which suits which business.
Read the guide →4 min readCommission-free ordering for takeaways: is it worth it?
What commission-free ordering really means for a takeaway, what it still costs, how it works alongside the apps, and how to get regulars to order direct.
Read the guide →7 min readHow to increase takeaway sales: 12 things that work
Practical ways for UK takeaways to sell more: menu order, photos, add-ons at the basket, dish names people search for, ratings, loyalty and direct orders.
Read the guide →5 min readWho can help with your Just Eat, Deliveroo and Uber Eats listings?
Who can help a UK takeaway get more Just Eat, Deliveroo and Uber Eats orders: DIY, software like Deliverect, an agency, or Restaurant Hero. Costs and fit.
Read the guide →5 min readWhy isn't my restaurant showing on Just Eat, Deliveroo or Uber Eats?
Why a restaurant doesn't appear, or shows as closed, on Just Eat, Deliveroo or Uber Eats: offline, delivery radius, hours, paused orders, and each fix.
Read the guide →5 min readNo orders on Just Eat, Deliveroo or Uber Eats? Why, and what to do
Orders gone quiet on Just Eat, Deliveroo or Uber Eats? A simple 8-step check: are you showing, did your rank or rating drop, are dishes switched off?
Read the guide →5 min readHow the Just Eat, Deliveroo and Uber Eats algorithms work
How Just Eat, Deliveroo and Uber Eats decide your position, from each app's own pages: ranking factors side by side, paid spots, and reset or trick myths.
Read the guide →6 min readDeliveroo, Just Eat and Uber Eats marketing for restaurants
Deliveroo adverts, Just Eat sponsored positions and StampCards, Uber Eats ads and offers: what each costs and when delivery app marketing is worth it.
Read the guide →5 min readFood photos for Just Eat, Deliveroo and Uber Eats: how to take photos that sell
How to take food photos that sell on Just Eat, Deliveroo and Uber Eats with just a phone: light, angles, what gets rejected, and why AI photos cost you.
Read the guide →6 min readHow to dispute refunds on Just Eat, Deliveroo and Uber Eats (and stop fake refund claims)
How restaurants dispute refunds on Deliveroo, Just Eat and Uber Eats: who pays, where to click, deadlines, the evidence that works and stopping fake claims.
Read the guide →7 min readOpening a takeaway in the UK: the checklist, from registration to your first orders on the apps
Opening a takeaway in the UK: planning, registering 28 days before you trade, allergens, hygiene rating, late-night licence, and a strong start on the apps.
Read the guide →6 min readDark kitchens and virtual brands in the UK: how they work on Just Eat, Deliveroo and Uber Eats
What dark kitchens and virtual brands are, how they work on Just Eat, Deliveroo and Uber Eats, the rules on planning, hygiene and allergens, and how to start.
Read the guide → EvidenceThe problems that cost restaurants repeat customers
Ten common problems, the evidence behind each, and a practical first fix.
Read the evidence →Just Eat
How to rank higher on Just Eat
What Just Eat says decides where restaurants appear in its list, and the practical changes that help you rank higher and win repeat orders.
Read the guide →3 min readJust Eat commission for restaurants in the UK (2026)
What Just Eat charges UK restaurants: the 14% commission and per-order fees reported for 2026, why your contract matters, and the cost on a typical order.
Read the guide →3 min readHow to read Just Eat reviews, and how Just Eat ratings work for restaurants
Where restaurants read their Just Eat reviews, why customers only see the star rating, and how Just Eat works out your 12-month median rating.
Read the guide →4 min readJust Eat Partner Hub (formerly Partner Centre): login and guide for restaurants
Log in to Just Eat Partner Hub, formerly Partner Centre, at partner-hub.just-eat.co.uk or in the app. Then edit your menu, hours and delivery area.
Read the guide →4 min readJust Eat partner support: contacting Just Eat, payments, invoices and Orderpad help
How Just Eat restaurant partners get help: support in Partner Hub, login problems, invoices and payments, Orderpad fixes and getting a faster answer.
Read the guide →Deliveroo
How to rank higher on Deliveroo
How Deliveroo ranks restaurants, why your rating matters so much, and what to fix on your menu and operations to climb the restaurant list.
Read the guide →3 min readDeliveroo commission for restaurants in the UK (2026)
Deliveroo doesn't publish a standard UK commission rate. What's reported for 2026, why VAT matters, and how to make sure your listing earns what you pay.
Read the guide →3 min readDeliveroo photo guidelines: sizes, rules and what gets rejected
Deliveroo's own photo rules for restaurants: hero and menu image sizes, file format, what makes a good hero image, the AI image ban and common rejections.
Read the guide →4 min readDeliveroo Hub (Restaurant Hub) for restaurants: logging in and what's in it
Log in to Deliveroo Hub (Partner Hub) at partner-hub.deliveroo.com. The app, what to do if you can't log in, and the parts of Hub that bring more orders.
Read the guide →4 min readDeliveroo partner support: contacting Deliveroo, payments, invoices and Hub help
How Deliveroo restaurant partners get help: the Help tab and Live Chat in Partner Hub, login problems, when Deliveroo pays, invoices and faster answers.
Read the guide →Uber Eats
Uber Eats Top Eats: the criteria and how to qualify
The exact Uber Eats Top Eats thresholds (rating, orders, online rate, missed and inaccurate orders) and what Uber says affects your ranking.
Read the guide →3 min readUber Eats commission for restaurants in the UK (2026)
Uber Eats' published UK fees: 30% when Uber delivers (33% for Uber One members), 13% for self-delivery or pickup, and a £650 activation fee.
Read the guide →3 min readHow Uber Eats ratings work, and how to reply to reviews
How Uber Eats calculates a restaurant's rating, why the last 90 days matter most, how it feeds Top Eats, and how to reply to reviews in Uber Eats Manager.
Read the guide →4 min readUber Eats restaurant support: Uber Eats Manager, payouts, statements and tablet help
How Uber Eats restaurant partners get help: Uber Eats Manager, payout timing, statements, tablet fixes, paused orders and tips for a faster answer.
Read the guide →4 min readUber Eats Manager: login and guide for restaurants
The Uber Eats restaurant login: Uber Eats Manager at merchants.ubereats.com/manager or in the app, what to do if you can't log in, and what each section does.
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