Not getting enough orders? We'll find out what's going wrong.
Make us your first stop when orders are down. Send us your Just Eat, Deliveroo or Uber Eats link and within 24 to 48 hours we'll tell you, in plain English, what's holding your restaurant or takeaway back and the fixes worth doing first. It's free, and we never need your passwords.
What's happening to your orders?
Pick the one that sounds most like you. Each has a two-minute check you can do yourself.
"Customers say they can't find us"
Usually: your shop has gone offline or been paused, your delivery area has shrunk, your hours are wrong, or customers search for your dishes with words that aren't on your menu.
Check it now: open the app as a customer, at a postcode you deliver to, at 7pm on a Friday. Are you there, and how far down?
"People look at our menu but don't order"
Usually: no photos (or photos that look AI-made), the app's default description instead of your own, your best dishes buried halfway down, prices higher than on your other apps, or no ratings yet.
Check it now: put your listing next to the top three shops for your food near you. What do they show that you don't?
"Our orders suddenly dropped"
Usually: your best sellers have been switched off, one app has your menu closed while you're open, your rating has slipped, or a shop nearby has started an offer.
Check it now: look for "Unavailable" on your menu, and compare your opening hours on Google and on every app.
"We're busy, but not making money"
Usually: commission on every order, discounts that cost more than they bring in, and app prices that don't cover the fees.
Check it now: take one typical order and work out what's left after the app's commission, any discount and the packaging.
"Our reviews are hurting us"
Usually: the same complaint repeated (missing items, cold food, long waits) and reviews left without a reply.
Check it now: read your last 20 reviews and count how many mention the same thing.
Not sure which it is, or it's more than one? That's what the free check is for. Find out what's wrong, free →
The problems we find most often
From the restaurants and takeaways we've looked at closely, these come up again and again. Most take minutes to fix once you know they're there.
- The app's default description is still showing ("Do you love Indian food?…").
- Prices are different on each app and on the website, for no reason.
- Opening hours don't match between Google, the apps and the website.
- Mains don't offer a drink, side or dessert.
- Photos are missing, thin, or look AI-made.
- The restaurant's own website is broken, hidden, or not linked from Google.
- The halal tag is switched off on Just Eat, even though the food is halal.
- Dish names customers don't search for (spellings, abbreviations, typos).
- Best sellers switched off, or a menu closed while the shop is open.
- Old or duplicate listings still showing on Google.
We look at your listing the way your customers do
We check your listing from the postcodes you deliver to, at the times you're busy, next to the shops customers choose instead. That's how we find the problem that's costing you orders, not a generic list of tips. We'll also flag anything obvious we spot elsewhere, like your Google hours or your website.
What we cover, and what we don't
We work on how customers find you and choose you: the apps, Google, your website, your menu, your prices and your reviews. We don't run kitchens or do accounts. If that's where the problem is, we'll tell you.
If you want more help
- Free diagnostic: one listing on one app, with your report in 24 to 48 hours.
- £199 full audit: every app you're on and your Google profile, 57 checks against a comparable local rival, and a plan you can act on straight away, with rechecks at 4 and 8 weeks.
- £500 audit and fix: the full audit, and we make every change for you.
- Ongoing support: quoted separately, only if you want it.
Questions
Who can help my takeaway get more orders?
Start by finding out why orders are low. That's what our free diagnostic does: send us your listing link and we'll tell you what's going wrong and what to fix first. If you then want help making the changes, we can do that too.
Is the check really free?
Yes. One listing on one app, no card details and no obligation.
What do you need from me?
Just the link to your Just Eat, Deliveroo or Uber Eats listing. Never your passwords.
How long does it take?
You'll usually get your report by email within 24 to 48 hours.
Do you only work with takeaways?
No. We work with restaurants, takeaways and cafés in the UK and Ireland that sell through Just Eat, Deliveroo or Uber Eats.
What if the problem isn't my listing?
We'll say so. If your listing is in good shape and the issue is somewhere else, you'll know where to look.