Who Can Help With Just Eat, Deliveroo & Uber Eats Listings?

Short answer: You can fix your listings yourself using the platforms' published rules, use delivery management software such as Deliverect to run orders and menus across apps, hire an agency to manage your listings over months, or use a specialist like Restaurant Hero, which checks your listings and helps you fix them. Software solves admin, not ranking. Agencies cost the most and suit busy or multi-site operators. Restaurant Hero starts with a free diagnostic, then a £199 one-off audit with WhatsApp and call support, then a £500 audit and fix if you'd rather we made every change for you, and monthly support if you want it.

Want us to check your listings for you? See our delivery app optimisation services, starting with a free diagnostic.

The four options at a glance

Option	What it does	Typical cost	Best for
Do it yourself	You work through photos, menu order, descriptions, prep times and ratings using each app's own rules	Free, plus your time	Owners with time who know what to look for
Delivery management software	Brings orders from all apps into one tablet or your till, and manages menus and stock across them	Monthly subscription; Deliverect's UK plans start from £79 a month, and they quote for your set-up	Busy kitchens on several apps that are drowning in tablets
Full management agency	Runs your listings, promotions and sometimes marketing on an ongoing basis	Usually a monthly fee or a share of sales; few publish prices, so ask for a quote	Multi-site or high-volume operators who want it handed off
Audit and support (e.g. Restaurant Hero)	Checks your listings against what the platforms rank on, tells you what to fix first, and helps you make the changes, or makes them for you	Restaurant Hero: free diagnostic, £199 one-off audit, £500 audit and fix; monthly support quoted	Anyone who wants to know what's wrong, and get help fixing it, before committing to more

Doing it yourself

The platforms publish more than most owners realise about how they rank restaurants, so the DIY route is real. It costs nothing but time, and the work is mostly photos, menu order, descriptions, prep times and replying to reviews. Our checklist for getting more orders sets it out step by step. The catch is knowing which fix matters most for your listing, which is where the other three options come in.

Delivery management software

Tools such as Deliverect connect the apps to your till or a single tablet, sync menus and help with reporting. That saves time and errors, which can help ratings. But software doesn't decide what your photos, menu order or descriptions should be, so it won't fix a listing that customers scroll past.

A full management agency

An agency handles your listings for you over months. It can make sense if you're running several sites or simply don't have the hours. Before you sign, ask:

What exactly will you change in the first month, and how will I see the results?
Is the fee fixed, or a share of my sales?
How long is the contract, and what's the notice period?
Will I keep access to my partner accounts throughout?
Can you show me named results from restaurants like mine?

A one-off audit and fix

An audit looks at your listing the way a customer and the platform's ranking would, and gives you a ranked list of fixes. If the problems are simple, you fix them yourself. If not, you know exactly what to ask for help with.

Restaurant Hero vs delivery software vs a management agency

Software such as Deliverect and a support service like Restaurant Hero do different jobs. Software runs your orders. We work on why customers do or don't order from you in the first place.

	Delivery software (e.g. Deliverect)	Management agency	Restaurant Hero
Main job	Brings orders from every app into one tablet or your till, and keeps menus and stock in sync	Runs your listings, offers and sometimes marketing for you over months	Finds what's costing you orders on each app and helps you fix it
Checks photos, descriptions, prices and position against nearby rivals	Not its job	Depends on the agency	Yes: every app you're on, plus Google, against your strongest local rival
Help from a person while you make changes	Software support	Usually, as part of the fee	Yes: WhatsApp and call support with the £199 audit, then a re-audit once changes are live
Can do the work for you	No	Yes	Yes, if you want it: £500 audit and fix, or monthly support
Cost	Deliverect's UK plans start from £79 a month; the full price depends on your set-up	Usually a monthly fee or a share of sales; few publish prices	Free diagnostic; £199 one-off audit; £500 audit and fix across every app (no VAT); monthly support quoted
Contract	Monthly subscription	Varies; check the notice period	None on the audit, no retainer on the audit and fix

Can you use both? Yes, and many restaurants should. Software keeps your menus the same on every app; we tell you what those menus, photos and prices should be, so customers choose you.

Where Restaurant Hero fits

Restaurant Hero is a specialist in Just Eat, Deliveroo and Uber Eats listings for UK and Irish restaurants, not a general marketing agency or a software company. You send the public link to your listing, with no login needed, and within 24 to 48 hours you get a free diagnostic: scores for visibility, trust and conversion, and the 3 to 5 fixes worth doing first. If you want to go deeper, the Full Listing Audit is £199, one-off, with no contract, and includes WhatsApp and call support while you make the changes. If you'd rather not do the changes yourself, our Audit + fix is £500: we run the audit and make every change for you, then we can look after your listings every month. See services and pricing, or get your free diagnostic.

Start with a free check

Send us your listing link. We'll tell you the 3 to 5 things to fix first, so you know what help you actually need. Free, within 24 to 48 hours. Get your free diagnostic →

Sources

Platforms change their rules and fees. Figures were checked on the date above. Restaurant Hero is independent. We're not part of, or endorsed by, Just Eat, Deliveroo or Uber Eats.

Who can help with your Just Eat, Deliveroo and Uber Eats listings?